@book { LeanManagementinHospitalsPrinciplesandKeyFactorsforSuccessfulImplementation,
    title = "Lean Management in Hospitals: Principles and Key Factors for Successful Implementation",
    author = "Verena {Lindenau-Stockfisch}",
    year = "2011",
    publisher = "BACHELOR + MASTER PUBLISHING",
    address = "Hamburg, Deutschland",
    url = "https://m.bachelor-master-publishing.de/document/296416"
}