@book { PerformanceManagementimVertriebBalancedScorecardimVertriebsmanagement, title = "Performance Management im Vertrieb: Balanced Scorecard im Vertriebsmanagement", author = "Jakob {Müller}", year = "2015", publisher = "BACHELOR + MASTER PUBLISHING", address = "Hamburg, Deutschland", url = "https://m.bachelor-master-publishing.de/document/296792" }