@book { Hochglanzimage20CSRHighQualityEntertainmentundAbbauvonInformationsasymmetrienSchlsselfaktorenzumAufbauderCorporateReputationimSocialMediaMarketing, title = "Hochglanzimage 2.0 -CSR, High Quality Entertainment und Abbau von Informationsasymmetrien: Schlüsselfaktoren zum Aufbau der Corporate Reputation im Social Media Marketing", author = "Sebastian {Gruß}", year = "2015", publisher = "BACHELOR + MASTER PUBLISHING", address = "Hamburg, Deutschland", url = "https://m.bachelor-master-publishing.de/document/297252" }